Shipping Information
We make every effort to ship your order as quickly as possible. Please allow 3-7 business days for delivery of items bought from www.beadedjewels.biz and shipped in the US. Custom design orders will be shipped after final customer approval of the order and complete payment has been received by Beaded Jewels. Items ordered together are shipped together. We will notify you if any item cannot be shipped within 30 days. All orders are shipped via Priority Mail with delivery confirmation (tracking no). Next day Orders are shipped with Express Priority with delivery confirmation (track no.) please add shipping option to your cart at checkout. You will be charged the express fee plus regular shipping for Express Priority. Beaded Jewels pays the cost of insurance on orders $100.00 and up as a service to the customer. Office hours - Monday-Saturday 9am to 5pm MST. Only Website Orders taken before 2.00pm will be sent out sameday after 2.00pm sent out nextday Next Day is Not available Internationally.
Returns & Exchanges
We do not accept goods returned to Beaded Jewels except in the following circumstances: We accept goods returned that have been un-opened and unused - within 7 working days. We only accept returns from the original buyer. We cannot accept goods back that have been used or opened. If you have received the wrong goods, we will make sure that you receive the correct goods at no extra cost, and will bear all costs for the return of the products. In the unlikely event that your goods are faulty please contact us within 7 days of receipt. No Returns will be accepted without Prior Authorization- You, the original buyer must contact us, and we must agree to accept it. Returns arriving without prior Authorization will be refused. All returns should be made within 7 days following after the date of delivery and be sent back to us by Recorded Delivery, or a Certified Delivery method requiring our signature upon receipt of goods. All returns to be made to - Returns Department Please contact beadedjewels@beadedjewels.biz to arrange this If you wish to return goods to Beaded Jewels. For our full postal address please email us requesting it at: beadedjewels@beadedjewels.biz Telephone: 406-241-4502 office hours Monday-Saturday 9am -5pm MST. This does not affect your statutory rights as a consumer. We will refund the value of the goods on receipt of them, we advise you to send them registered/recorded so that there is evidence of postage if the goods do not turn up. Please enclose a copy of your original invoice. Please note that all prices on our site are quoted in US Dollars. Reasonable allowance (re: delivery) should be made for orders made over the weekend and during National Holidays.
Other Policies
CUSTOMER SUPPORT
Please contact beadedjewels@beadedjewels.biz or call 1- 406-241-4502
COMPLAINTS PROCEDURE
We endeavour to respond to any complaint within 5 working days. It is the aim of Beaded Jewels to resolve complaints within 7 working days. We will keep you informed throughout the whole process of your complaint. All complaints can be registered in the first instance by emailing us at: beadedjewels@beadedjewels.biz
PAYMENT
Beaded Jewels will take payment via on-line sales using Paypal and Credit Card, cards accepted are: Visa, Mastercard, Discover. Credit verified orders will be confirmed by email. Unverified orders will be notified by email. We reserve the right to refuse any order.
SECURITY
All transactions are cleared through Paypal using a secure socket layer. 128 bit SSL is used. Credit card details will only be requested within this secure area.
PAYMENT ON CUSTOM DESIGN ORDER
We request full payment of estimated order under $100.00, 50% nonrefundable security downpayment on all orders $100.00 and up by Paypal (no account needed). We request a 50% nonrefundable security downpayment per money order on all orders estimated over $200.00 after the customer is satisfied with the designs which can be changed up to a maximum of three times. For orders estimated under $200.00 we accept paypal. ( No account at paypal needed, we also accept all major credit cards over paypal
THANK YOU
LAYAWAY/SECURITY DOWN PAYMENT
At this time Beaded Jewels is not able to offer a Layaway option. However on orders placed $100 and up we now exept a nonrefundable security down payment of 50% of total order order by personal request made to beadedjewels@beadedjewels.biz under Subject " Nonrefundable Security Downpayment". We can secure your order for a maximum of 21 days. No reminders will be send!
ADDITIONAL INFORMATION
I encourage you to shop with confidence at my online boutique, I have so many happy repeat customers who, have commended me for my products and customer service. Please do read my customer tesimionies page. My goal is to always provide you with an enjoyable shopping customer service and shopping experience! 100 % Customer Satisfaction is guaranteed at Beaded Jewels.
We make every effort to ship your order as quickly as possible. Please allow 3-7 business days for delivery of items bought from www.beadedjewels.biz and shipped in the US. Custom design orders will be shipped after final customer approval of the order and complete payment has been received by Beaded Jewels. Items ordered together are shipped together. We will notify you if any item cannot be shipped within 30 days. All orders are shipped via Priority Mail with delivery confirmation (tracking no). Next day Orders are shipped with Express Priority with delivery confirmation (track no.) please add shipping option to your cart at checkout. You will be charged the express fee plus regular shipping for Express Priority. Beaded Jewels pays the cost of insurance on orders $100.00 and up as a service to the customer. Office hours - Monday-Saturday 9am to 5pm MST. Only Website Orders taken before 2.00pm will be sent out sameday after 2.00pm sent out nextday Next Day is Not available Internationally.
Returns & Exchanges
We do not accept goods returned to Beaded Jewels except in the following circumstances: We accept goods returned that have been un-opened and unused - within 7 working days. We only accept returns from the original buyer. We cannot accept goods back that have been used or opened. If you have received the wrong goods, we will make sure that you receive the correct goods at no extra cost, and will bear all costs for the return of the products. In the unlikely event that your goods are faulty please contact us within 7 days of receipt. No Returns will be accepted without Prior Authorization- You, the original buyer must contact us, and we must agree to accept it. Returns arriving without prior Authorization will be refused. All returns should be made within 7 days following after the date of delivery and be sent back to us by Recorded Delivery, or a Certified Delivery method requiring our signature upon receipt of goods. All returns to be made to - Returns Department Please contact beadedjewels@beadedjewels.biz to arrange this If you wish to return goods to Beaded Jewels. For our full postal address please email us requesting it at: beadedjewels@beadedjewels.biz Telephone: 406-241-4502 office hours Monday-Saturday 9am -5pm MST. This does not affect your statutory rights as a consumer. We will refund the value of the goods on receipt of them, we advise you to send them registered/recorded so that there is evidence of postage if the goods do not turn up. Please enclose a copy of your original invoice. Please note that all prices on our site are quoted in US Dollars. Reasonable allowance (re: delivery) should be made for orders made over the weekend and during National Holidays.
Other Policies
CUSTOMER SUPPORT
Please contact beadedjewels@beadedjewels.biz or call 1- 406-241-4502
COMPLAINTS PROCEDURE
We endeavour to respond to any complaint within 5 working days. It is the aim of Beaded Jewels to resolve complaints within 7 working days. We will keep you informed throughout the whole process of your complaint. All complaints can be registered in the first instance by emailing us at: beadedjewels@beadedjewels.biz
PAYMENT
Beaded Jewels will take payment via on-line sales using Paypal and Credit Card, cards accepted are: Visa, Mastercard, Discover. Credit verified orders will be confirmed by email. Unverified orders will be notified by email. We reserve the right to refuse any order.
SECURITY
All transactions are cleared through Paypal using a secure socket layer. 128 bit SSL is used. Credit card details will only be requested within this secure area.
PAYMENT ON CUSTOM DESIGN ORDER
We request full payment of estimated order under $100.00, 50% nonrefundable security downpayment on all orders $100.00 and up by Paypal (no account needed). We request a 50% nonrefundable security downpayment per money order on all orders estimated over $200.00 after the customer is satisfied with the designs which can be changed up to a maximum of three times. For orders estimated under $200.00 we accept paypal. ( No account at paypal needed, we also accept all major credit cards over paypal
THANK YOU
LAYAWAY/SECURITY DOWN PAYMENT
At this time Beaded Jewels is not able to offer a Layaway option. However on orders placed $100 and up we now exept a nonrefundable security down payment of 50% of total order order by personal request made to beadedjewels@beadedjewels.biz under Subject " Nonrefundable Security Downpayment". We can secure your order for a maximum of 21 days. No reminders will be send!
ADDITIONAL INFORMATION
I encourage you to shop with confidence at my online boutique, I have so many happy repeat customers who, have commended me for my products and customer service. Please do read my customer tesimionies page. My goal is to always provide you with an enjoyable shopping customer service and shopping experience! 100 % Customer Satisfaction is guaranteed at Beaded Jewels.
Terms and Conditions of Beaded Jewels
When you purchase from an SRAJD-authorized seller, you are buying directly from and supporting the artist.
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LEXI BUTLER
OWNER OF BEADED JEWELS
OWNER OF BEADED JEWELS
